Emotional support and psychological counseling leading to a positive attitude, has proven to be a key factor of positive response to treatment. The team at Utsaah comprises of people who have walked this treacherous path and hence are able to understand and empathize with the problems faced by the patients and families. The team is a living example and inspiration for patients and families visiting the office. As majority of the patients come from villages in rural India, our team speaks with the patients in their native language, at their level of understanding, as they share from their personal experience.